Q3 2026 Release Notes

July - September 2026

 Live View

• More Layouts for Wide and Portrait Screens: The layout picker has tabs for a normal monitor, a wide screen and a phone or tablet held upright. Each picture in the picker is drawn from the layout itself, so it shows exactly the wall it opens

  

• Camera Deterrents: Trigger a camera's siren, warning speaker or strobe light from the tile you are watching. First vendor supported: TVT, including its LTS, InVid, Avycon and Provision-ISR rebadges

  

• Talkdown lists the messages recorded for that camera's own TetherBox, so an operator working across sites no longer sees an empty strip

• Site Notes: Read the key safe, the dog or the number to ring beside the camera name, without leaving the wall

  

• Right-Click a Camera to open its events, the camera, its site or its TetherBox in a new tab, so the wall you are watching keeps running. The camera lists and the camera page have the same menu

  

 Presets

• Save a Search on the Events Page: Name the filters you are using and save them as a preset, then bring that search back with one click. Presets are yours alone or shared with everyone on the timeline

  

• Live View and Timelapse Presets Work the Same Way: A saved wall and a saved timelapse sit on their own tab, in the same 2 lists, with the same sharing. A shared wall shows each person only the cameras their account may see

• Cycle a Group of Saved Walls: File the walls you want to watch under one heading in Live View, then press play on that heading. You see each of them in turn, in the order you listed them, and the heading's menu sets how long each one stays up. Press the same button to stop

  

 Event Searching

• Search by Video Analytics in a Full Window: A full-screen picker lists every trigger under its category, with search and a control that sets a whole category at once. Each trigger can be included or excluded, so you can ask for people and not vehicles. The list is what your own cameras have sent, rather than every trigger the platform can read

  

• Search by Audio Analytics the Same Way: Every sound the platform can recognise, under 8 groups, so you can ask for a smoke alarm and not a car horn. This one offers the whole catalogue whether or not a camera has heard it yet

  

• Filter Events by How Long They Lasted: Drag a duration range in the new Advanced section, instead of picking one of 4 fixed lengths

 Camera Management

• Deterrent Settings on the Camera API Tab: Set the strobe duration, the warning to play, its volume and which relay fires, from what the camera itself reported rather than from a model name

  

• Camera Picture Controls: Adjust brightness, contrast, saturation, sharpness, the infrared cut filter, focus mode and white balance from the Camera API Tab, using each camera's own limits

  

• Cameras List and API Tab: The list is sorted newest first and gains an Audio column, in the exports too. Device Information gives one row per fact, keeping both readings where a camera's native and ONVIF answers differ

 TetherBox Management

• Move a TetherBox to Another Timeline from the Actions section of its page, taking its site, cameras, zones, devices, alarms, access control, event history and recorded footage with it. This previously meant a factory reset. Cloud footage is the exception, and you see what will be deleted before you confirm. See the new Timelines page

  

• Administrators Can Maintain Their Own Hardware: Reboot, shut down, factory reset and move a TetherBox, format its drives and manage its USB devices. These were Integrator actions, so an owner who parted company with their installer could not maintain their own equipment

• Run TetherBox as a Virtual Machine on a spare PC or server. See the new Running TetherBox in VirtualBox guide

• Update Progress on the TetherBox List: A unit part-way through an update says so, and for how long, instead of looking like a fault

• The Map Keeps Itself Up To Date: A unit going offline, coming back or picking up a camera fault changes its pin on the map as it happens, the way the TetherBox list already did. A callout you have open updates as you read it

• Historical Drive Readings Are Marked: An unplugged drive's SMART Health card is tinted amber and says when that drive was last seen, so an old figure is never read as today's

• Health Report Priorities: A TetherBox without an appropriate recording drive is now flagged as critical, because no footage is being kept at all. The reports also cover footage gaps over 7 days as well as 24 hours

 Account Management

• Automatic Account Lockout: The account is locked after 10 wrong passwords in 15 minutes, or 5 wrong verification codes. The lock lifts on its own, and the account holder is emailed. See Account Lockout

• Edit or Delete a Whole Selection: Tick rows on the Users, Sites, zone, Devices, alarm panel or access control list, and edit or delete them together. Each field stays untouched until you tick it, so you can change 2 settings across 40 records

  

• Limit a Person to Particular Sites: An integrator who looks after one depot can be held to that depot rather than to every site on the timeline. Turn off All sites on the Permissions tab and tick the sites that person should reach. Events, live view, recordings, cameras, TetherBoxes, alarms and number plates all follow that choice

  

• Notifications Tab on Your Profile: Every user can change their own alerts, which previously sat inside a tab only administrators, integrators and staff could open

• Sign in to the iOS App with Google, including passkeys

 API Changes

The full interactive reference lives under Developers.

• Deterrents on the public API: list what a zone's camera has, trigger a siren, speaker or strobe, and read back whether it is running. A camera without the hardware, a firmware that refuses and an offline TetherBox each return an error, so an integration cannot record a trigger that never happened

• SIA alarm errors name the segment they rejected, such as "The area segment riXX is not valid. Expected ri followed by a two-digit area, such as ri01". Every malformed message had returned the same sentence, so finding the mistake meant guessing

• Malformed requests answer 4xx instead of 500 across the /api/v3/ endpoints

• SIA documentation rewritten, covering the permitted characters per segment, the Virtual alarm and Transmitter ID you need first, and JSON bodies. Every published example is checked against the parser

 Improvements

• Redesigned Activation: One card per step, a progress bar, and a panel naming the TetherBox you are activating with its live status. Your answers survive a validation error

  

• Address Search on Every Address Field: Type a street, town or building name, pick the real place, and the address, town, region, postcode and country fill in

• Country Picker on Every Phone Number: Type 07911 123456 and the platform stores +447911123456. A number that cannot exist is refused while you are still in the field, rather than found unreachable later

• Consistent Forms: A required field has a small red dot at the end of its label, in place of an asterisk that never appeared beside a tickbox

• One Layout for Recordings and Events: The pages adapt to the screen instead of switching between mobile and desktop versions. Turn a phone to landscape and the video fills the screen

• Faster Scrubbing: The recording scrub bar loads preview thumbnails straight away, so you can scrub close to the right spot on a slow connection

• Clearer Event Thumbnails: Every status badge is a white symbol on a coloured disc, red for a fault and green or blue for the plate and visitor badges

• Site Contacts in the operator console: Send Report, Escalate and Call open with the people who look after that site, instead of everyone on the timeline

• Clearer Alert and Reset Emails: An offline alert now includes a Notification Settings button and lists everyone it is sent to. The factory reset and activation emails set the facts out as a table of links, and include the reason given

• IP Location Panel: The panel is named for what it reads. The country and city come from the address the unit connects from, usually your provider's exchange rather than the site itself

• Charts read the same way wherever you meet them, because one engine draws them all and takes its colours from the page around it

• The health banner opens and closes without moving the page under you, where it used to appear at full height and push the events list down as you were reading

• Fields and dropdowns read alike, on size, weight, colour, the focus ring, and how each looks when you may not change it

• The date and time picker follows the dark theme, where the calendar had opened in its own light colours on a dark page

• Elsewhere: The Site page has an IMMIX & Sentinel tab, editable in place. The TetherBox page has an Events button, and the TetherBox list a Created column. The ANPR plates-per-day chart draws a line per direction of travel. Every event-download ZIP includes a report of who requested it. The audit sessions page loads faster

• Redesigned Map Callouts: What a pin opens now reads as a panel: the unit's name in a coloured heading with the close cross, its details laid out in two columns rather than a table, and the buttons to the timeline and the unit fixed at the foot where they stay in reach. On a phone the map slides the pin you pressed to the bottom of the screen and opens the panel above it, so it no longer hangs off the edge

• Maps in Every Browser: A machine whose browser will not do 3D graphics, which is common on remote desktops and where a policy switches it off, used to get a blank rectangle where the map should be. Those browsers now draw the same map, the same pins and the same callouts a different way

• Updated Documentation: New Timelines, Getting Started and Where to Run the TetherBox Software pages, and refreshed Pre-Flight Checklist, Troubleshooting Kit, Monitoring Station Operator Guide and Two-Factor Authentication

 Bug Fixes

• Fixed every map reading "API key required" across it. The mapping service we draw our cartography from began asking for an account key in September, and answered without one by writing that over each map. Two units at one address no longer hide behind each other either: their pins now spread apart so you can open either one

• Fixed the map pin, the notes icon and brand-coloured headings being almost invisible in dark mode

• Fixed having to zoom out to find your units on the map after choosing a filter. The filter bar appears above the map and pushed its foot below the screen, and the units in that strip were drawn where nobody could see them. The map now measures the room it has whenever the page around it changes shape

• Fixed the map giving no sign that it had heard you when you chose a filter. It now dims and shows a spinner until the new set of units arrives

• Fixed a wall that opens preset after preset slowing down until it stops answering. Every preset of a different shape rebuilt the tiles, and the cameras in the tiles it replaced kept loading, unseen, on top of the ones on screen. Each wall now stops before the next one takes its place

• Fixed a tab left in the background coming back with the pictures frozen, once the operator had changed the wall's shape

• Fixed the play button not appearing when a second wall is dragged under a heading. The heading offered nothing to press until the page was loaded again, so a heading you had just filled could not be set stepping through its walls

• Fixed the save disk staying beside the wall you have just left. Opening another wall moved the pictures but left the previous wall marked as the one on screen, so it offered to save the wall it had lost, until the panel was drawn again

• Fixed an account limited to particular sites still reaching sites it should not, in live view, on a drive page, in a map tooltip and through a camera credentials test

• Fixed a camera being testable by identifier without any check on whose it was

• Fixed the company you type during activation being discarded

• Fixed the permissions panel failing to redraw when a role changed

• Fixed a connected drive showing as gone, and an unplugged drive showing as online. The Storage tab now shows the reason: "Unplugged", "Not answering" or "Unreadable"

• Fixed false drive temperature and wear warnings, by judging each drive against its own rating

• Fixed the Storage tab being up to 16 minutes behind after you format or eject a drive

• Fixed a unit that fails its own write test staying green, and older units raising a false "reconnect your storage drive"

• Fixed the health dashboard summary and the tabs beneath it counting different units

• Fixed adding a camera failing altogether on a long-running site, and a second camera added by IP address failing as a duplicate

• Fixed cameras dropping out for a few minutes after a TetherBox update

• Fixed bulk editing discarding device settings such as Disable API, camera username and password, ports and connection options

• Fixed the missing MAC address on the camera page, the subscription line and the spreadsheet export

• Fixed moving a device to another TetherBox when a port is already taken, and network scanning refusing integrators and admins

• Fixed a TetherBox scanning only its own network rather than every network its cameras are on

• Fixed deleting several cameras at once on recorders that put credentials in the stream path, such as Qvis, TVT and Genie

• Fixed a refused command reporting success, so a camera with no speaker, a camera that never answered and an offline unit are told apart

• Fixed camera settings sent in a batch being discarded while the unit was told they were accepted

• Fixed a camera in monitor only mode reporting a TetherBox malfunction instead of its actual fault

• Fixed the Cameras list Online filter including cameras whose TetherBox is offline

• Fixed the PTZ preset list failing to load on every camera since late July

• Fixed a wireless link's signal strength, throughput and up or down state never reaching the Network Devices page

• Fixed daily alarm recording limit emails continuing after a camera was moved off the Alarm Only plan

• Fixed a live view tile alternating between 2 cameras after a switch, and the PTZ pad, relay and talk buttons following the wrong one

• Fixed presets not opening or cycling on Timelines: All, and a link to a deleted preset now opens your default wall instead of an error page

• Fixed deleting several events at once leaving some on screen

• Fixed an event with no footage yet showing a black box, and the player now swaps in when the first recording arrives

• Fixed the full-screen button on iPhone, and a filtered Events address reading "No search results" while it was still loading

• The picture for an event is now the most interesting frame, preferring a moving person, then a face, then a moving vehicle

• Fixed the larger event preview opening on every row you crossed while dragging a box to select, covering the rows you were aiming at

• Fixed the TetherBox health banner vanishing in a single frame when closed

• Fixed Delete and Close on a recording or timelapse thumbnail navigating to the item instead

• Fixed the timelapse time slider on phones showing "Invalid date" or freezing, and playing from the middle stopping at the next frame

• Each browser tab keeps its own timeline now, so watching one customer in one tab and another in the next holds through a refresh

• Fixed a link to a particular tab opening the wrong one, and another customer's data appearing briefly when switching timeline

• Fixed an email link followed while signed out losing the exact page it pointed at

• Fixed alert messages, status tables and filtered tables sitting badly on phones

• Fixed an error page in place of a help article, for an account holding no timeline

• Fixed "Reboot initiated" appearing when nothing was sent, and online and offline alerts reaching nobody

• Fixed activation emails using TetherX's colours instead of the reseller's own, and orange buttons on a brand whose settings say navy

• Improved translations in French, Spanish, Russian, Ukrainian and Hebrew, and product names such as TetherBox and Timeline now stay in English in every language

• Smaller fixes:

  • Choosing "Other" as a factory reset reason reveals the box to type it in, and the account settings pop-up now saves your changes and closes
  • The weekly Health Report tiles add up to the headline, and "Change who is notified" opens somewhere you can change it
  • A TetherBox's connection history is corrected, having been an hour out between late March and late October
  • Checking a camera password before choosing a TetherBox says that is what is missing, and deleting an attachment that has already gone leaves the page alone
  • A unit with long storage names reports its storage again
  • The Native Apps store badges, the Texecom manual and links to Where to Run the TetherBox Software open again

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