Pre-Flight Checklist

Before you head to site to install your Xanview system, it's important to make sure you have everything required to get your system up and running. This simple checklist will help you get the best results for you and your customers every time:

All Installations

Whether you're installing a new or connecting to an existing system, you'll need:

    Your TimeBox
    Usernames and Passwords
      We cannot connect to Cameras, DVRs/NVRs, Alarms, etc without the correct credentails, please ensure you have access to them.
    Internet Connection (on site)
      Broadband, WiFi or 4G routers will all work. The system operates without Internet but Internet is required for provisioning.
    Laptop, Tablet or Smartphone
      Camera settings and adding users is done through the app or website.

New IP Cameras

If you're installing with new IP cameras, you'll need:

    Compatible IP Cameras
    Suitable PoE switch(es) & Cabling
      Note: Ensure enough ports are available to support your cameras, a connection to the TimeBox, the LAN and or a router.

Existing DVR/NVRs

If you're connecting to an existing NVR/DVR, you'll need:

    A Compatible NVR/DVR
      The unit will need to support ONVIF and/or be able to output an RTSP or HTTP stream. If unsure, check compatibility with a member of Xanview staff at support@xanview.co.uk 
    Spare Network Port on the Same LAN as the NVR/DVR
      Note: the TimeBox does not connect directly to any port on the NVR/DVR itself but needs its own port on a switch on the LAN).
    Manufacturer / Model Names / Supplier Contact Details
      Note: If for any reason your system cannot provide a valid stream, it may still be possible to contact the supplier or manufacturer to request an updated firmware.